We are currently experiencing issues with Identity subsystem. Multiple services could be impacted, including login from desktop applications and on-demand licensing.

Incident Report for Altium 365

Resolved

This incident has been resolved.

Posted Sep 16, 2021 - 13:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 16, 2021 - 11:30 UTC

Investigating

Authentication, invitation, and messaging services are affected

Posted Sep 16, 2021 - 10:23 UTC

This incident affected: Projects Storage (Europe, Asia, US-East, US-West), Design Review & Sharing on Web (Europe, Asia, US-East, US-West), Components and Supply Chain (Europe, Asia, US-East, US-West), MCAD CoDesigner (Europe, Asia, US-East, US-West), and User Identity (Europe, Asia, US-East, US-West).