We are currently experiencing issues with Identity subsystem. Multiple services could be impacted, including login from desktop applications and on-demand licensing.

Incident Report for Altium 365

Resolved

This incident has been resolved.

Posted Sep 17, 2021 - 16:55 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 17, 2021 - 16:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 17, 2021 - 16:54 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 17, 2021 - 16:50 UTC

Investigating

We are currently investigating this issue.

Posted Sep 17, 2021 - 16:42 UTC

This incident affected: Projects Storage (Europe, Asia, US-East, US-West), Releases and Manufacturing (Europe, Asia, US-East, US-West), Design Review & Sharing on Web (Europe, Asia, US-East, US-West), Components and Supply Chain (Europe, Asia, US-East, US-West), MCAD CoDesigner (Europe, Asia, US-East, US-West), and User Identity (Europe, Asia, US-East, US-West).