We are experiencing services performance degradation

Incident Report for Altium 365

Resolved

Monitoring Period finished , Issue marked as resolved.

Posted May 09, 2024 - 15:27 UTC

Monitoring

Issue resolved after deployments of fix. Monitoring stability of services.

Posted May 09, 2024 - 15:02 UTC

Update

Fix for Issue connected with session processing for Admin Processes and Process related Tasks in progress.

To mitigate please log off and log in to A365.

Posted May 09, 2024 - 10:53 UTC

Identified

Issue connected with session processing for Admin Processes and Process related Tasks was identified.

To mitigate please log off and log in to A365.

Posted May 09, 2024 - 10:07 UTC

Investigating

Our monitoring system detected issues with Admin Processes and Process related Tasks.
Investigation of core of an issue is currently in progress.

To mitigate please log off and log in to A365.

Posted May 09, 2024 - 09:42 UTC

This incident affected: Projects Storage (Europe) and Components and Supply Chain (Europe).